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(BF3) Serverrestarts/-crashes

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Originally Posted by payver*:

 

Hi all,

my server keeps crashing at good times (amount of players rising). I always thought there are hackers. Maybe sometimes they did it.

But today i saw something in the Plugin Console that appeared shortly before the server crashed:

 

[xVotemap 1.5.6.0] Error: Exception caught in: OnServerInfo

[xVotemap 1.5.6.0] Error: Der Wert darf nicht NULL sein.

Parametername: collection

 

Its in german, the second line tells that the value must not ZERO.

What is this OnServerInfo?

 

The roundtime was ~5 minutes. The other days i saw also these 5 minutes after map-loading before the server crashed. I found in Procon this "Warmup Timeout" with 600 (seconds_) set, could it have to do with this?

 

Another one in the xVotemap forum had the same problem, he did something with the Plugin "Automatic Round Restarter" and it helped. I had this plugin too, but deleted it.

 

Maybe its the design of my maplists in "Ultimate Map Manager"? I have 2 maplists with the same maps/mode except that Rush-Maps in low population have only 1 round and that the tickets in the low population maplist are lower.

 

The crash happens not daily.

 

I have also idle kicker on, set to 3500 seconds.

 

I don't know if the server has internal problems or my Procon/Plugins causes this.

 

The provider even restarts the server every morning (wrote so many tickets, had so many crashes in the past).

 

Maybe i just change my provider (G-Portal). Any suggestion?

I saw Nitrado and 4netplayers (germany), which one is good? Or would USA be happy to have again a BF3 Hardcore server (IAF was my favorite server in the past - RIP)?

 

 

Greetings,

payver

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Originally Posted by leibhold*:

 

Hi all,

my server keeps crashing at good times (amount of players rising). I always thought there are hackers. Maybe sometimes they did it.

But today i saw something in the Plugin Console that appeared shortly before the server crashed:

 

[xVotemap 1.5.6.0] Error: Exception caught in: OnServerInfo

[xVotemap 1.5.6.0] Error: Der Wert darf nicht NULL sein.

Parametername: collection

 

Its in german, the second line tells that the value must not ZERO.

What is this OnServerInfo?

 

The roundtime was ~5 minutes. The other days i saw also these 5 minutes after map-loading before the server crashed. I found in Procon this "Warmup Timeout" with 600 (seconds_) set, could it have to do with this?

 

Another one in the xVotemap forum had the same problem, he did something with the Plugin "Automatic Round Restarter" and it helped. I had this plugin too, but deleted it.

 

Maybe its the design of my maplists in "Ultimate Map Manager"? I have 2 maplists with the same maps/mode except that Rush-Maps in low population have only 1 round and that the tickets in the low population maplist are lower.

 

The crash happens not daily.

 

I have also idle kicker on, set to 3500 seconds.

 

I don't know if the server has internal problems or my Procon/Plugins causes this.

 

The provider even restarts the server every morning (wrote so many tickets, had so many crashes in the past).

 

Maybe i just change my provider (G-Portal). Any suggestion?

I saw Nitrado and 4netplayers (germany), which one is good? Or would USA be happy to have again a BF3 Hardcore server (IAF was my favorite server in the past - RIP)?

 

 

Greetings,

payver

Basically the server didnt send the information to the plugin.

 

Usually I would just suggest turning off a plugin to test. Since your is crashing so much should be easy to spot the prolem plugin - if it is that.

 

I would tend more towards the server having an issue.

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Originally Posted by payver*:

 

I would tend more towards the server having an issue.

Hello leibhold, thank you for your reply. I also think its the server (some other players at that provider reported the same issues). Thats why i wanna test it on another provider.
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Originally Posted by payver*:

 

Hmm i found the problem, but its strange, its the Plugin CheatDetector from grizzlybear (or so). I don't think thats the plugin itself, maybe because this plugin and Multibalancer (ClanTag only) uses battlelogcache at the same time? Seems like Procon crashes and crashes the Server too? Hm its not a good solution to turn off CheatDetector in the long term. Anyone has a clue why its like that?

 

Edit: The weekend was fine after a long time with CheatDetector off. But no, today monday again crash - complete: Server + Procon.

 

Their Hardware where the Procon Layer is too low?

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Originally Posted by payver*:

 

Didn't help. I deactivated also xpkillers stats logger, battlelog cache. In the night with 16-18 players on Conquest the server crashed in the middle of the round (~3/4).

 

I'm looking for another serverprovider, someone recommend NFO, but they are too pricy and Procon isn't included (because of instability). But Procon is too good with Proconrulz, xvotemap etc. Hmm. Any other recommendations?

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Originally Posted by maxdralle*:

 

layer crashs are normal, especially for 64 slot servers. one crash per day is okay, when you get more then try to set the debug level for each plugin to the minimum level and disable all logging and debug functions on the layer config file Configs/procon.cfg:

 

procon.private.options.chatLogging False

procon.private.options.consoleLogging False

procon.private.options.eventsLogging False

procon.private.options.pluginLogging False

procon.private.options.enablePluginDebugging False

procon.private.options.runPluginsInSandbox False

 

when the layer is still crashing then remove all unnecessary plugins (delete the .cs file, disabled plugins needs also performance).

 

but maybe your provider has put your layer server on a machine with too less performance.

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Originally Posted by payver*:

 

It seems like my "On say Text" had too many words also with spaces in it in Proconrulz. I thought it was the most stable plugin i have.

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Originally Posted by payver*:

 

Just wanted to add, in case someone has the same problem, that in Proconrulz, if some variables, that aren't needed anymore, aren't set to 0 back, Procon crashes. Seems like something is adding up internally (maybe using too much RAM or causing conflicts). My solution was the Auto forgive in the teamkiller/punish script.

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Originally Posted by payver*:

 

Server is still crashing. I don't think its something with the configs/hardware. I think more someone is hacking the server. I monitored something, but i don't wanna tell in public.

 

Someone told me also to remove configured admins on Procon. But i don't have direct access to the Procon Layer (hosted) so i can't do that / i wouldn't have access anymore.

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Originally Posted by ColColonCleaner*:

 

Server is still crashing. I don't think its something with the configs/hardware. I think more someone is hacking the server. I monitored something, but i don't wanna tell in public.

 

Someone told me also to remove configured admins on Procon. But i don't have direct access to the Procon Layer (hosted) so i can't do that / i wouldn't have access anymore.

Some players are able to crash the server once they load in. I added a setting to combat this in AdKats by automatically kicking players who were first seen after a specific date. Basically a catch all for new accounts coming to crash your server. Assuming you already banned the existing ones.
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Originally Posted by payver*:

 

Thank for the advice, but blocking new players is a horrible alternative. It would block so many new possible honest players. I tried to look at GGC logins. But i think that it doesn't register players who shortly log into server. I still don't know directly who is doing that but i know from which direction it comes: Another server when population is low and mine is high, my server crashes. If their population is high nothing happens to my server

 

Edit: Im still afraid to install that plugin, because of the memory usage.

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Originally Posted by ColColonCleaner*:

 

Thank for the advice, but blocking new players is a horrible alternative. It would block so many new possible honest players. I tried to look at GGC logins. But i think that it doesn't register players who shortly log into server. I still don't know directly who is doing that but i know from which direction it comes: Another server when population is low and mine is high, my server crashes. If their population is high nothing happens to my server

 

Edit: Im still afraid to install that plugin, because of the memory usage.

You talking about AdKats memory usage?
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