Missing Parent Layer Tab

[ImportBot]

Originally Posted by Thunk*:

 

I've been struggling a bit with PRoCon. The Local Plugin Tab is visible. There is no Parent Layer Tab any more.

I can FTP into my PRoCon Server and I can move plugins from my local machine where I've been testing them to make sure everything works before copying them to the PRoCon Server.

 

My problem is that I can't see how I can be remotely connected to the server and not have the Parent Layer Tab visible.

A couple days ago I had the Parent Layer Tab and I could access the plugins that where on the PRoCon Server. Now I can't.

 

Is there a specific procedure to getting the connection back so I can have the plugins on my PRoCon Server accesable in order to change the settings of the plugins?

 

I first lost the ability to see the tab on my laptop while I was changing Spam Bot messages. When I got back to my main desktop PC it also had lost the tab.

 

Is it likely that anything I could have done may have deleted the tabs on both computers even though I had only changed the settings of the Spam Bot plugin while logged in with the laptop?

 

Or is it more likely that the Game Server that Hosts the PRoCon Server has something to do with my tab being gone. I am suspicious that something out of my control changed and the provider has no clue.

 

BTW - The OS in both cases is WIN7, the laptop is the standard flavor and the desktop is the Professional version.

[ImportBot]

Originally Posted by i3lack*:

 

When they define "you" in the manual it is for anyone interested in using procon. The manual is for everyone and not just GSP.

 

If i understand this correctly you do not see the Parent Layer Tab when running the procon off your computer or a layer server?

[ImportBot]

Originally Posted by leibhold*:

 

I'm having the exact same issue Thunk. I've contacted my host with a trouble ticket.

Create a new post - this is years old.

[ImportBot]

Originally Posted by Hawkaida*:

 

I'm having the exact same issue Thunk. I've contacted my host with a trouble ticket.

[ImportBot]

Originally Posted by Thunk*:

 

I'm currently working on an e-mail regarding this and will be asking the provider to confirm that the e-mail they sent after the account was created containing the ip address and port along with username and password was accurate.

 

Again, thanks much. I was getting very frustrated with the whole process. Hopefully whatever the real issue is I'll get it resolved with the e-mail that's going to their owner and director of operations. I'm not about to trash their name without giving them every opportunity to resolve it if it's on their end. If it's on mine, it's on me. One more opportunity to learn something new.

 

The odd thing about all this is that I had a very brief window of opportunity during which I actualy had a Parent Layers Tab. I even found out that I needed to turn off the local plugins and only enable the ones under the Parent Layer tab in order for the spam bot message on the layer server to run smoothly. Then, poof - vapor, no more tab. any either of 2 PC's.

[ImportBot]

Originally Posted by Zaeed*:

 

I think you're just using the wrong connection details

[ImportBot]

Originally Posted by Thunk*:

 

Thanks for the help - everything has been pointing to a problem with my GSP/PRoCon host but I needed someone experienced with PRoCon to confirm what I feared. The GSP told me they couldn't help me and I should go to the forums and I suspect the forums feel as I do, that I have no connection due to something on the hosts end.

[ImportBot]

Originally Posted by Thunk*:

 

I believe I've just confirmed that my GSP does indeed have the Layer Server running. When I log in to the hosted PRoCon server with all the local plugin boxes unchecked the console output shows the plugins I managed to get uploaded from my local machine a few days ago to be running.

 

Even though the layer server appears to be running, I still have no Parent Layer tab and I occassionaly get a connection refused error in dark maroon. I'll need to save the screenshots of the message next time it occurs.

[ImportBot]

Originally Posted by Zaeed*:

 

If they turned it off you wouldn't be able to connect.

 

My guess is you're not connecting to a layer at all.. You're direct connecting and thinking you're connecting to a layer.

 

If you don't see the parent layer tab, then chances are you're not connecting to a layer.

 

Contact your host and discuss with them. There isn't really anything we can do sorry.

[ImportBot]

Originally Posted by Thunk*:

 

Would I be correct in assuming that if the PRoCon application is exactly the same for everyone that it is a possibility that the GSP may need to turn the layer server on for me?

 

That could explain why I could see and had access to the tab briefly out of the blue a couple days ago. Then it disappeared again.

[ImportBot]

Originally Posted by Thunk*:

 

Correct

 

As long as my understanding of "Single ProCon" is that of running localy on one of my computers

As long as my understanding of "ProCon Layer" is that of running on the hosted layer server which in my case is the one provided by my GSP.

[ImportBot]

Originally Posted by Thunk*:

 

Ok, located it on this PC in the zipped PRoCon folder

 

Here's one part that is confusing me. If I'm understanding the following line of the manual:

 

"To have a procon layer server running, you need to turn it on in procon, setup your internet connection to allow

people from the internet to connect to that service."

Internet

 

My impression is that the "you" really means the admin of GPS that's providing me with a Layer Server. If it meant me, as in "Thunk" it would stop running if my local machine was logged off.

 

Can you confirm if I'm right in this assumption?

 

Have you read the manual?

[ImportBot]

Originally Posted by Thunk*:

 

I have read it but I'm either not getting it or theres nothing in the manual that explains what to do if upon my initial install of PRoCon it doesn't come up with the Parent Layers tab.

 

My gut instinct tells me that there is no connection to the hosted layer. My lack of experience frustrates me but if I at least knew that everything on my end was correct, I'd do battle with the GSP to have them activate the layer since I feel it's not working on their end.

 

BTW - my copy of the manual isn't on the pc I'm using right now. I can't seem to locate it. I know that originaly I found it in a post somewhere. When I click on the "Please read the Procon manual

[ImportBot]

Originally Posted by Zaeed*:

 

Have you read the manual?

[ImportBot]

Originally Posted by Thunk*:

 

Correction to the last post - I use "admin" as the username in ProCon.

[ImportBot]

Originally Posted by Thunk*:

 

When I connect to the GSP Control Panel I use a username and password.

 

When I connect to the "My Connections" under Frostbite I only click on the connection that was created when I used the "create connection" choice in Frostbite. I entered all fields during the initial "creation" and use the same username and password.

 

The GSP/PRoCon Layer server host provided an address and port for each. I initialy created a connection using the game server address and port. I then created a seperate connection using the PRoCon Layer address and port.

[ImportBot]

Originally Posted by Zaeed*:

 

When you connect to the server, do you specify a username? or do you just have the ip, port, and password

[ImportBot]

Originally Posted by Thunk*:

 

BTW- I forgot to respond to your last question - I am currently the only admin, but have recently created another admin account through the local PRoCon account tab with a player name in order to use the in game commands.

 

I will need to have more admins eventualy, that's why my research led me to purchase that hosted layer server.

[ImportBot]

Originally Posted by Thunk*:

 

That's the question I've been asking myself. I was supplied an address and port, which I used. At first I was assuming that I was connected to the layer but I didn't have the Parent Layer tab and when I logged out of my local PRoCon the ingame spam bot message would stop until I logged back into my local PRoCon. That told me there was nothing running on the hosted PRoCon server. After a few days of getting aquainted with the GSP provided control panel I discovered that their filemanger wasn't going to cut it so I started using FTP. I managed to upload a localy edited Spam Bot c.s and then the ingame messages kept running after logging out of the local ProCon.

 

Here's where I'm not sure what happened but I got the Parent Layer tab! I was then, for a short while, able to see and change the message and see a corresponding change in message either logged on to my local PRoCon or with just what I assumed was the server layer on the Hosted PRoCon server.

 

Now the Parent Layer tab is gone, as is my ability to change the PRoCon plugin settings using the tab.

 

I'm very new at PRoCon and running a game server. I'm also dissapointed that the GSP can't help with the problem. I've read posts and watched videos and been to multiple GSP sites that had FAQ's. I'm now assuming that I'm not connected to the layer on the hosted PRoCon server I'm paying for. I suspicious that something on the server side is FUBAR but don't have the experience to tell what it is.

 

 

Are you sure you're connecting to a layer?

 

Do you use a username when you log in?

 

Are you the only admin?

[ImportBot]

Originally Posted by Zaeed*:

 

Are you sure you're connecting to a layer?

 

Do you use a username when you log in?

 

Are you the only admin?